If you’re on the lookout for a plumber in Sydney, but you don’t know how to separate the apples from the oranges, we’re here to help! For more than 40 years, Pav Plumbing has provided a plumbing service around the inner West, and we know where locals can become unstuck. 

Here we share our top tips on what to look for in a plumber so you can be confident you’ve found the right team. It goes without saying we hope that team will be Pav! 

Customer service is key 

How are you treated over the phone? Are the staff courteous, clear, informative, and helpful? Is all information provided upfront, and do they anticipate questions you might want to ask? If they say they will follow up with an email, do they? How long does it take them? How soon can they visit your property? 

The answers to these questions will indicate just how professional the plumbing service is. If you ask us, the way a team deals with you before they arrive will reflect the work they do. 

Great customer service right from the start is par for the course here at Pav! You won’t be left waiting long for a response when you email. Our team will go out of our way to be courteous and helpful when you call. And when you get us onto a plumbing job, well, the results will speak for themselves! 

Customer reviews say a lot 

If you want to know how to find the best plumber, find out what other people are saying! 

We’re proud to have so many flawless customer reviews from happy clients. We know this is a big deal in the online world. However, we should point out that we were fixing blocked drains and providing toilet repairs in the inner West well before websites became the status quo! Back then, word of mouth could make or break you. We started 40 years ago, and we’re still going strong with positive customer feedback, so we must be doing plenty right! 

If you’re looking for a local plumber near me, it’s worth checking the customer testimonials before booking. 

Sydney emergency plumbing

If you’re after an emergency plumber near me, you obviously have an urgent plumbing problem on your hands. You want to find an emergency plumber in Sydney who will not only respond 24 7 but has all the necessary skills and experience to handle a full-scale emergency situation. 

Good news - our team has provided emergency plumbing in Sydney for decades. Our specialist professionals are on-call and ready to respond at any time of the day or night. We have your back during all hours! 

Full plumbing service 

From BBQ gas fittings and InSinkErator installation to hot water system repairs or dealing with Sydney blocked drains, we offer the full spectrum of commercial and residential plumbing services. So again, if you’re looking for a reliable, good plumber to handle any job, you want to know they cover the gamut. You might need someone for roof repairs in Western Sydney one month and blocked sink / blocked toilets the next; you just never know! 

Flexible plumbing business hours 

Low and behold, plumbing problems don’t typically occur from 9 am - 5 pm. Moreover, your life cannot revolve around kitchen plumbing or root risk analysis. We understand, and so our team works all kinds of hours. Be sure to book local plumbers who can work around you, not vice-versa! 

No surprise invoices 

This one can catch out many people, especially if they’re in a panic dealing with a plumbing emergency and haven’t had time to grasp the details. After hiring a plumber and having the problem fixed, the last thing you want is to cop an invoice with a bunch of extra line items. You certainly won’t get that with Pav Plumbing. 

We clearly outline costs before work gets underway. The invoice we submit will reflect the figure you expect to pay. Moreover, we go out of our way to keep prices as reasonable as possible. We’re a local business supporting locals, and we want to do everything we can to look after customers in our area. 

Watch out for plumbing accreditation and certification 

Why get muppets on a job that calls for professionals? You want your plumbing issue fixed, not coming back to haunt you (or getting worse, thanks to dodgy work). That won’t happen with our team. 

Pav Plumbing is a member of the Master Plumbers Association, Australia’s governing industry body. We’re fully qualified, certified and insured for public liability, etc. We cross our Ts and dot our Is in paperwork and plumbing! If you want to find the right plumber, make sure they have the correct documents! 

Contact us for local plumbing near me 

Choosing a plumber should now be a fairly easy task if you follow these helpful suggestions! Whether you need a blocked drains plumber or someone to handle an emergency, call us for a no-cost, no-obligation quote, just reach out via the button below. We’d be delighted to hear from you!